About Us
PlumbingOverstock.com offers thousands of plumbing products in a range of categories including faucets, sinks, shower sets, water dispensers, plumbing trim, bath and kitchen drains and much more. Our loyal customers, which include individuals, as well as businesses, can shop easily and quickly 24/7 at PlumbingOverstock.com. Our featured brands include Belle Foret, Delta, Huntington Brass, Kingston Brass, Kohler, Pioneer, Westbrass and others.Shipping Policy
We will ship your order using the fastest, safest, and most reliable methods possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site is carefully selected to ship by a particular shipping method in order to provide you with the best shipping prices. Using the shipping carriers realtime rate calculator, our checkout page will provide you with accurate shipping prices before you decide to purchase. We will occasionally offer free shipping on certain items as well as order thresholds. Items that qualify for free shipping will have the shipping price deducted on the checkout page.
Same day shipping for domestic (US lower 48) rush orders is available if payment is received by 12 p.m. (noon) PST. Checkout instructions must be followed. Buyer will have the option at checkout to next day, 2nd day or 3 day air shipment. Please see shipping calculator for rates. Buyer is responsible for all shipping and optional insurance charges. All shipment/s of $250.00 or more (including shipping) will require a signature upon receipt. International buyers are responsible for all duties, taxes or related fees.
Standard orders are normally shipped within 3 business days after payment has cleared. (Legal holidays occurring within the business week are not counted as a business day) You will receive an automatically generated e-mail with tracking or delivery confirmation information when your item has shipped. It will be sent to the email address you entered at checkout. Insurance is not included in our shipping rates. Most items will be shipped via FedEx Ground, or other carrier at our discretion. Please note that FedEx does NOT deliver to P.O. boxes or APO/FPO addresses. We do not have the ability to offer customer pick up from our location. Due to our low selling prices, we are unable to offer any refunds for shipping charges. Due to Canadian Customs and Postal Service, items shipped to Canada may take up to 30 days for delivery if shipped via International First Class Service.
Returns Policy
Requests for returns, exchanges or refunds must be made within 14 days of arrival and must have seller's approval in the form of a Return Goods Authorization (RGA) which is emailed. We will not process any returns, exchanges or refunds without an RGA and buyer is responsible for return shipping charges.
Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc.
In the rare case of a missing or defective part, only a replacement or exchange will be made.
A 20% restocking fee will be assessed for all refunded items.
Refunds will be made within 7 business days of arrival to our warehouse once the return has met these conditions. We retain the right to refuse any returns outside of these conditions.
Please refer to manufacturer's terms and conditions as most take care of their own warranties. We will be glad to assist you with phone numbers or e-mail addresses if not enclosed with your items.
Computer monitors do not all display the same color scheme. Factors such as type of display, color/contrast settings, age of the monitor, lighting in the room and the angle the monitor is viewed at can distort the image's natural color balance. Due to this, the slight color variance in some similarly named finishes from one manufacturer to the next and the possible change in a manufacturer's finish over time, we cannot be responsible for items that aren't a "perfect match" with items purchased previously or from another manufacturer.
Why Buy From Us?
Here are some of the many reasons why we are confident you will be a satisfied customer:
Large Selection & Availability
With a discreet selection of some of the best brands in the industry, such as Belle Foret, Delta, Huntington Brass, Kingston Brass, Kohler, Pioneer, or Westbrass, you’re sure to find the product you need at PlumbingOverstock.com. With our main warehouse located in Los Angeles and many satellite distribution centers throughout the US, you’re sure to find everything you are looking for. Don’t see it on our site? Contact us and we’re more than likely able to find the item easily and quickly.
PlumbingOverstock.com offers some of the lowest prices on the market for all types of kitchen and bath products. If you find another retailer on the Internet with a lower price, we will do our best to match it or even beat it!
Our unique EZ-Search search engine and navigation tools allow for the easiest shopping experience possible. Items are organized by categories, such as faucets, sinks and search results can be narrowed by the most important shopping factors, such as price, finish, etc. We are continuously improving the shopping experience for our customers to provide the most relevant results.
If you can’t find what you’re looking for, contact us and our Sales Team will help you find the products you need based on your requirements and preferences.
To ensure your safety when shopping, PlumingOverstock.com relies on and uses PayPal, the industry leader in internet payment systems. Every order is securely routed through our advanced encryption and firewall technology throughout the ordering process. In addition, we use state-of-the-art Secure Sockets Layer (SSL) encryption to protect personal information from unauthorized use. Learn more about our Security here.
Free ground shipping applies to almost all items over $75.00. We regularly run Free Shipping Promotions on many other items, as well. Visit our Free Shipping section for more information.
